Support


Comments / Questions?

The ElasticHQ community group is actively monitored. Feel free to post questions, comments, or suggestions. It is often the speediest response avenue.

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Found a Bug?

ElasticHQ is hosted on Github. If you find a bug, please create an issue or fork the code and file a pull request.

GitHub Project »

Frequently Asked Questions

1. What versions of ElasticSearch do you support?

The current live code is actively tested on ElasticSearch v.0.90. and ElasticSearch GitHub Master branch. In other words, everything from v0.90 to the latest bleeding-edge that the ES developers are working on, is actively tested. ES versions prior to v.90 have not been tested, and you will see a warning when trying to connect.

2. I can't connect to my ElasticSearch cluster!

There are several reasons this can be happening, and here are a few pointers to resolve the issue:

  1. Try to connect to your cluster using your browser... type http://domain:port in your browser and see what is returned. If you receive an 'ok' response that looks something like below, then move to step 2: { ok: true, status: 200, name: "Aardwolf", version: { number: "0.90.0", snapshot_build: false }, tagline: "You Know, for Search" }

  2. If you are able to connect using your browser... Are you using the hosted version of ElasticHQ from http://www.elastichq.org? If so, keep in mind that the request to your ES cluster is coming from an IP that is outside of your network. The likely cause is that the IP is blocked. In this case, I suggest looking at the other ElasticHQ Installation Options.

3. How do I install ElasticHQ as a plugin?

Follow the simple steps outlined here: ElasticHQ Plugin Installation Instructions


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